Monday, May 7, 2012

Miami, Florida - Hilton Miami Downtown - 2011 Trip

I booked our room at the Hilton Miami Downtown, located at 1601 Biscayne Blvd, through Expedia's Unpublished Rate program. We arrived at the Hilton Miami Downtown in early evening. As the name indicates it is in downtown Miami, so be prepared to pay for parking, $25.00 per day for self parking in the parking lot and $28.00 for valet parking. Honestly, the extra $3.00 for valet parking is worth it, and I rarely advocate using valet parking. The reception staff and the valet staff were both very accomodating and did their best to keep guests happy. Our room was clean and comfortable. There was no safe for valuables in the room. The safes provided through the reception desk weren't large enough to hold a laptop. In today's world where people carry a lot of technology with them when travelling, a hotel of this caliber in a city as large as Miami should provide safes in the rooms for guests' valuables. Our room was clean upon arrival and we asked for it not to be cleaned during our stay, so I can't judge the cleaning staff beyond our arrival. We ordered fresh towels our second night though and were disappointed we had to call back multiple times before they were delivered at least three hours after our initial request. Room service, though, was delivered promptly and the key lime pie was quite tasty. Overall, the room was comfortable and quiet enough for a good night's sleep. The view from our room of the city and the bay were beautiful! Even given the irritants of no room safe and slow fresh towel delivery, I would stay in the Hilton Miami Downtown again should the opportunity arise.

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